Our online support ticket form allows you to send your question or issue to one of our trained Falcon Technical Support representatives. Please fill out all the indicated required fields, and provide as much detail as possible in the issue section so that we can quickly resolve your ticket. Thank you!
If you are running Windows 10 you will need to bypass the Smart Screen by Clicking on “More Info”.
Then Click on “Run Anyway”.
Depending if UAC is enabled you may need to Click on the Yes button to get the program running.
Once run the support software will generate 9 digit ID, please have this ready when we call.
The Falcon Support Team
Support Phone Numbers
Call Toll-Free (USA only): (888) 500-6786
US Office, UK Direct Dial: (0)20 3807 5194
Calling from outside USA: +1-720-438-4604